Tuesday, July 17, 2007
Monday, July 09, 2007
Seventymm ...
If you live in the NCR, and have been to any of the movie halls recently, you would have seen this little ad from Seventymm. The ad is a masterpiece, in case it gets pulled from the Seventymm site, you can also find it here.
The point is, we had been thinking about getting one of these rental video services, and I decided to go ahead and register with Seventymm. I went to the site, filled in my details and hit the submit button.
As it happens, my gmail address has '.' (two of them, actually). Seventymm did not like it. It said invalid email address. Hmm. I changed it to another that did not have '.' in the name. It cribbed about my home telephone number. It wanted an eight digit phone number. Now, delhi has eight digit phone numbers, Noida doesn't. Noida has seven digit numbers!
I was slightly upset. How could they do this? So I went to the Contact Us page. Typed in my complaint and hit Submit. Invalid email address, it helpfully told me. Oops, I had used my gmail address again!
I was now upset.
There was a phone number listed. I called. After listening to the automated message for a while, the system cheerfully told me that the call couldn't be answered as everybody was busy. Then it asked me to leave a voice mail after the beep.
There was a beep, I opened my mouth to speak and the cheerful voice announced that the message quota had exceeded!
Boy.
BUT all isn't lost. I went back. Used an email address that didn't have '.' (before the @ part, ie). Then stuffed another zero at the end of my number. I got a call in a minute and a real lady told me to go back to Account Preferences to change email id/phone numbers to whatever I like.
Now, we wait. Having built up the queue.
The point is, we had been thinking about getting one of these rental video services, and I decided to go ahead and register with Seventymm. I went to the site, filled in my details and hit the submit button.
As it happens, my gmail address has '.' (two of them, actually). Seventymm did not like it. It said invalid email address. Hmm. I changed it to another that did not have '.' in the name. It cribbed about my home telephone number. It wanted an eight digit phone number. Now, delhi has eight digit phone numbers, Noida doesn't. Noida has seven digit numbers!
I was slightly upset. How could they do this? So I went to the Contact Us page. Typed in my complaint and hit Submit. Invalid email address, it helpfully told me. Oops, I had used my gmail address again!
I was now upset.
There was a phone number listed. I called. After listening to the automated message for a while, the system cheerfully told me that the call couldn't be answered as everybody was busy. Then it asked me to leave a voice mail after the beep.
There was a beep, I opened my mouth to speak and the cheerful voice announced that the message quota had exceeded!
Boy.
BUT all isn't lost. I went back. Used an email address that didn't have '.' (before the @ part, ie). Then stuffed another zero at the end of my number. I got a call in a minute and a real lady told me to go back to Account Preferences to change email id/phone numbers to whatever I like.
Now, we wait. Having built up the queue.
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